Privacy Policy for MK Residaa
Last updated: November 2025
Welcome to MK Residaa — your trusted partner in finding verified, comfortable accommodations across Egypt. We value your privacy and are committed to protecting your personal information transparently and responsibly. This document serves as your personal guide to accommodation in Cairo, ensuring you understand how we handle your data.
Your Personal Guide to Accommodation in Cairo:
1. Introduction
This Privacy Policy explains how MK Residaa (“we,” “our,” or “us”) collects, uses, stores, and protects the personal data of our users (“you”). By using our website or contacting us through our forms or WhatsApp Business account, you agree to this Privacy Policy.
2. Information We Collect
We collect the following types of information to provide and improve our services:
a. Information You Provide
- Full name
- Email address
- Phone number
- Booking details (check-in, check-out, accommodation type, number of guests, etc.)
- Messages or inquiries submitted through our website forms or WhatsApp Business chat
b. Automatically Collected Information
- Device information (browser type, operating system)
- IP address and approximate location
- Cookies and analytics data through Google Analytics
3. How We Use Your Information
We use your personal data to:
- Confirm and manage bookings
- Communicate with you through WhatsApp or email
- Personalize and improve your user experience
- Provide assistance and travel-related guidance (e.g., airport pickup, tourism help, hospital connections, translation support)
- Analyze website traffic and improve our services
We do not sell or rent your personal data to third parties.
4. Communication via WhatsApp Business
When you submit a booking form, you may be redirected to our verified WhatsApp Business account to continue your request. Any information shared there is processed in accordance with WhatsApp’s privacy policy.
5. Cookies and Analytics
We use Google Analytics to understand how users interact with our website. Cookies help us improve our content and user experience.
You can manage or delete cookies through your browser settings at any time.
6. Data Retention
We retain your information only as long as necessary to:
- Complete bookings or requests
- Fulfill legal and accounting requirements
- Improve user experience and communication
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at:
Contact Us
8. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
9. Sharing Information
We do not sell or rent your personal information. We may share data only with:
- Trusted service providers like Google Analytics for performance tracking.
- Verified property hosts or agents to process your booking.
- WhatsApp Business for direct, secure communication.
All partners are required to handle your information safely and only for the purpose of delivering our services.
10. International Users
Although MK Residaa is based in Egypt, our services are available to international travelers. By using our site, you consent to the transfer and processing of your data in Egypt.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect new legal or operational requirements. The latest version will always be available on this page.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us through our official page:
👉 https://mkresidaa.com/contact-us/
MK Residaa — Your Personal Guide to Accommodation in Cairo, Egypt.
Helping travelers feel at home, every step of the way.